FREE [PDF] Download Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader by Derek Gaunt
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A Gallup study found that 50% of resigning employees did so to get away from their manager...." The ones who don't quit become disengaged; creating a negative work environment costing U.S. companies billions in lost productivity each year.Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate Tactical Empathy to create a more productive environment. This book introduces readers to the fundamentals of Hostage Negotiator-Leadership (HNL) which has What stood out to me was how the writing feels honest and moving. Definitely deserves a spot on your reading list. Top comments praise its clarity. Readers describe this book as deeply emotional.
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Top comments praise its clarity. Readers describe this book as deeply emotional.
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